Discount Tire Reviews

Not my first rodeo with the Duluth location, and each has been exceptional - from price matching, to expedient servicing and empathetic, articulate, compassionate staff - bar none - from phone calls, to online chats, to emails and (ultimately) in person!
Cannot recommend them enough!

I went in today to get my tire repaired after I discovered a nail in it. Disclosure: I noticed the nail months ago but it hadn't caused any problems so I took my time going in to get it repaired. When I get there, the lady at the desk asked how she could help. I informed her I had an appointment at 9am to fix a tire. She goes and does the initial inspection and comes back and tells me the current life of the tires based on a chart in their lobby. She suggests I purchase at least two back tires because they're teaching the end of their life. I told her I would pass for now. She then goes on and says that if my tire cannot be repaired, I will HAVE to buy a new tire because company policy prohibits them from putting a tire back on the car that is deemed unsafe. I tell her that I will not buy another tire and if they're unable to repair it, I will take it somewhere else. They dismount the tire and lo and behold, they find not one nail BUT FOUR! She tells me they cannot put the tire back on because it's in terrible, terrible shape and it's not safe. But they have a really great deal for me and can sell me a USED TIRE for $172. I kindly reject and ask if they can put my other tire on. She goes and checks with her manager, comes back and says she cannot put my original tire on because of safety concerns, nor can they put my spare on because it's older than 2016 (it's a 2009). At this time, they have put on the used tire that they wanted to sell me for $172 and asked if I could give $60. I told her no, against and to please put my original tire on. She said for me to not worry about it and I could just have their used tire for free. I go down the street to a local tire shop and the guys there were appalled and said they could not believe I was being told I had four nails. After testing my tire they saw no nails and no leaks. They put my tire back on my car for $10. Last but not least, the guys at the local tire shop told me the free, used tire that discount gave me was warped and low on air. I'll never return to Discount Tire again. I'm considering legal action.

After coming in with a flat tire with his metal thing sticking out informed me that they couldn't repair it that I would have to get new tires the price was great got new tires clean Place really nice people

In Fayetteville, NC....this place rocks! I had an appt to get 2 new tires put on. When I got there the parking lot had at least 15-20 cars parked in the lot and at least 15 people working. Everyone I heard speak had a positive, fun attitude...some even joked with me. Salesmen, techs, flunkies...all spoke well and were busy doing things. I was in and out in 45 minutes with 2 new tires. Impressive.

Worst customer service I've encountered. Waited for 20 minutes with several incompetent employees behind counter and was never acknowledged.

I personally believe in giving credit where credit is due. So I want to say thank to the discount tires round rock team. Special thanks to "Carlos and Tomas" for assisting me in getting all new tires for my Audi and Nissan Titan it was a very fast and seamlessly process. Thank you the whole team. (Lunch on me)

Always in a hurry to get you in and out as long as they sell you something, doesn't matter what it is, when it comes to the alignment part that is where they hit you hard, always something wrong and needs replaced, this is where they hit you for the big bucks, alignment person was very rude, told me I needed to come up with the money to replace the steering box, steering box doesn't affect the alignment, this is my last visit to tire discounters.

3524 Inwood Rd Dallas Tx.
I had my Volvo towed to this location. I replaced two tires and rims. Just heard back from Volvo they never replaced the rims. Destroyed my tires and alignment plus stole 600 dollars from me!

In over 30 years. My family n I never in my lifetime ever got charged for a rotation or a balance when they did that together. But if discount tire is going to charge me for an rotation fee I'll take my business elsewhere. What happened to the people that used to work there

My husband worked for Discount Tire for over 28 years. The minute Mark Rogers was forced to retire and Bruce died, the business died. It shows.